IT Service Management
A full suite of IT solutions
Never be left in the dark again. Get dependable IT service management you can rely on with SupportTech. Whether you need troubleshooting for minor issues or you’re facing problems that threaten your business, our team is here 24/7. Get the peace of mind you need and save money with full-fledged ITSM. We’ll help you strategize and create an IT solution that’s tailored to your business. Reach out to us for a risk-free assessment and discover new ways to improve and protect your business.
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Server Monitoring and Optimization
We are there 24/7 to manage and maintain the overall health and performance of your IT infrastructure.
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IT Support
From troubleshooting to dealing with advanced issues, you have unlimited access to our 24/7 support that will be with you everyday to address all flaws in your systems.
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Vendor Account Management
We act as a liaison between your third-party application vendors. We ensure all your vendor related concerns won't interfere with your operations.
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Hack Prevention
An in-depth protection on your network and users by our cybersecurity professionals, led by a virtual Chief Information Officer.
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Managed Business Continuity
Guarantee your data is fully restored in case of a disaster or incident. We back it up, ensuring no single source of failure.
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System Management
We manage your on-premise or virtual systems, from simple adds, changes to flow and on-premise to cloud migration.
What is Outsourced IT?
Outsourced IT is the act of one business contracting another to manage all their technology needs. It’s like hiring a pre-made IT department that can already do everything you need them to do. More and more businesses are turning to managed IT services because it reduces the hassle of hiring and training internal staff. It’s also a cost-effective solution for businesses that don’t have a dedicated IT department.
Why choose Outsourced IT?
With a managed IT system, companies no longer have to worry about data loss, IT process deployment, or business continuity. Certified IT specialists handle these issues to keep businesses running. Having a managed IT solution enables small businesses to play at the same level as enterprises without overextending themselves.
Service desk support when you need it.
Technical issues always stick around. It's tough to pin an issue down alone. With SupportTech staffed 24/7 365 days a year, you don't have to warry about technical problems on your own. Our IT professionals ensure technical problems are resolved in no time. Our service and delivery team are always on standby to address your concerns.
Great decisions start with solid guidance.
Small business resources are often strapped with tight budgets and minimal human capital, limiting their capabilities to expand for the future. Start making an educated decision with the help of a vCIO. A dedicated Virtual Chief Information Officer (vCIO) will be with you every step of the way, ensuring your business develops a strategic plan.
Locate all the issues in your systems and technologies.
Backup and disaster recovery team
Nobody can guarantee you won't be hit by malware. But if you were, we have a dedicated team to ensure your business gets back up in the event of a disaster.
Proactive 24/7 monitoring and remediation
Full support from IT experts who take proactive measures to reduce the amount of technical issues your organization experiences. We conduct patch management, data backup, and security alerts on your valuable assets.
We're not like other IT companies.
SupportTech helps your business obtain an edge by giving clients transparency and clarity on essential metrics, intelligence that drives decision-making, and around-the-clock support at no additional cost. We provide IT solutions and value-added services that enhance the process and solutions you need to keep your IT infrastructure simpler and manageable.
It starts with a full IT audit.
We will create an inventory of your systems and technologies—physical and digital—and conduct a penetration test, determining the strength of your security measures and locating outdated systems.
Network and Infrastructure Review
We analyze how your applications, cloud environment, and communication lines are delivered through your network and develop a summary of your network performance.
Present Recommendations
We present our observations based on the data gathered and lay down a personalized solution and a roadmap to move forward with necessary actions.
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Managed Monitoring Services
Take advantage of our support services. You own the technologies and we monitor the systems.
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Managed Operating Services
Outsourcing your IT operations is helpful when you need to hire great talent at lower cost.
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Managed Transformation
Work with a managed service partner that actively works to create an IT strategy and ensure you deploy the right systems.
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Managed Technology
Optimize and backup systems housed in the cloud. MSPs deliver services in a flexible pricing model with savvy IT experts always available.
